Installing Updates

Program updates are sent to you by email.

Here is how to install them.

Instructions

The program maintenance is in an email that we send you. This is a sample email:

Click

Click

The file is downloaded. This may take a while depending on the speed of your internet connection.

This window appears next:

Click Run. If you click Save, you will not be able to follow the rest of the steps in this procedure.

Depending on your security settings, you may see this window next:

Click Run. If you click Don't Run the update fails.

The download extraction utility window comes next.

Click OK. This applies even if you are on a network.

The updates are extracted into the updates folder for the current year.

Next the program attempts to install the updates. You see this window:

It runs the same installer program that you have seen for years on our CD installations.

You should click Yes. If you click No the installation fails.

The installer starts. It reads your program data from the Registry and shows it to you like this:

(This window is different for Payroll but you still do the same things.)

Make sure that nobody is using your payroll software. This is especially important for Network Administrators. The installation will appear to complete correctly but will not if there is someone using the software.

Click OK.

The updates install.

Click Exit.

You return to this window.

Click the  X  box in the upper right-hand corner (not shown) to close the window.